Nine facts about the publisher.
The category is defined on agentic-commerce-operations.com, with origin, boundaries and a glossary. A Swiss shop has four particularities beyond that which have no place in an international definition, but which decide every week in practice whether an order gets through.
First, the payment landscape: TWINT, PostFinance, Datatrans and SIX Saferpay have their own response codes and callbacks that an agent has to know. Second, multilingualism: three store views for DE, FR and IT on one order flow, where tax and shipping rules can drift apart per language. Third, the revFADP, which has set its own duties since 1 September 2023 and applies alongside the GDPR for EU customers. Fourth, data residency: purchase prices, margins and stock levels under Swiss law in Geneva and Zurich, out of reach of the US CLOUD Act.
The term itself grew out of day-to-day operations: after ten years of the same outage patterns in Swiss shops, a technical term was missing for software that runs the shop instead of merely observing it. DevQon defined it in 2026, the canonical version lives on the .com, and the reference implementation comes from Zurich.
These four points are the content of this site. What is different in Switzerland is covered under What is different in Switzerland, the legal situation under revFADP and data sovereignty.
Where DevQon stands in Switzerland.
Clients in Swiss commerce.
Business-critical shops for Swiss merchants since 2016, from Magento Open Source to Adobe Commerce, with ERP integration and Swiss payment routes. Names on request in conversation, not on this site.
Four offers for Swiss shops.
Migration.
From version to version or from platform to platform, with a roadmap and rollback points. For operators this means: no loss of functionality, no surprises on the payment route.
XEREBRO onboarding.
Health check, read-only access, policies defined together, handover to the operator team. For operators this means: outages become visible before they cost money, and every action sits in the audit log.